Welcome to Walking Suits Store (suitwalkers.com). These Terms and Conditions outline the rules and regulations for using our website and purchasing our premium tailored garments, from our signature half-canvas suits to refined French cuff shirts.

By accessing our website and making purchases, you agree to these terms in their entirety. We encourage you to read them carefully, as they affect your legal rights and obligations.

1. General Terms

1.1 Website Use

Our website is designed for discerning gentlemen seeking quality tailored apparel for business, church, cruise, and special occasions. You agree to use our site:

• For lawful purposes only
• Without attempting to compromise site security
• Without misrepresenting your identity or location

1.2 Account Responsibility

If you create an account with us:

• You are responsible for maintaining confidentiality of your credentials
• You must provide accurate and current information
• You must notify us immediately of any unauthorized account use

2. Products & Services

2.1 Product Descriptions

We take pride in offering:

• Premium Construction: Half-canvas suits and overcoats with meticulous attention to detail
• Diverse Styles: From modern fit business suits to distinctive houndstooth patterns and mandarin collar shirts
• Occasion-Specific: Carefully curated selections for job hunting, church, cruises, and formal events

While we strive for accuracy in product images and descriptions, slight variations may occur due to monitor settings and handmade nature of our garments.

2.2 Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue items without notice.

2.3 Custom & Non-Returnable Items

The following cannot be returned or exchanged:

• Custom-tailored suits & tuxedos (including made-to-measure boys suits)
• Banded collar shirts with special alterations
• Final sale items (clearly marked during purchase)
• Altered or monogrammed garments

3. Orders & Payments

3.1 Order Process

Your order represents an offer to purchase which we accept when we send shipping confirmation. We reserve the right to:

• Reject orders for any reason
• Limit or cancel quantities purchased per person/household
• Require additional verification before processing

3.2 Pricing

All prices are in USD and exclude applicable taxes and shipping unless otherwise stated. We reserve the right to adjust prices at any time, though orders already placed will be honored.

3.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You represent that your payment information is accurate and authorized for use.

3.4 Shipping

4. Returns & Exchanges

4.1 Return Policy

We stand behind our craftsmanship but understand occasional needs for returns:

• 15-day return window from delivery date
• Items must be in original condition (unworn, unaltered, with tags attached)
• Original packaging required
• Return shipping fees may apply

4.2 Return Process

1. Email [email protected] within 15 days with order number and return request
2. Await authorization (response within 1 business day)
3. Package items carefully in original packaging
4. Ship using provided return label

4.3 Refunds

• Processed within 3-5 business days of receiving return
• Issued to original payment method
• Appears within 5-10 business days (depending on financial institution)
• Original shipping fees non-refundable (except for our errors)

4.4 International Returns

For our global clientele (excluding Asia):

• Return shipping costs are customer’s responsibility
• We recommend using tracked shipping
• Customs/duties for returns are not covered

5. Intellectual Property

All content on this website, including:

• Product designs and patterns (e.g., our distinctive houndstooth designs)
• Brand names and logos
• Website content and imagery

are the exclusive property of Walking Suits Store and protected by intellectual property laws. Unauthorized use is strictly prohibited.

6. Limitation of Liability

Walking Suits Store shall not be liable for:

• Minor variations in product color or fit due to monitor differences or natural fabric variations
• Delays in delivery beyond our reasonable control (e.g., customs, weather, carrier issues)
• Incorrect care of garments after delivery
• Indirect, incidental, or consequential damages

Our maximum liability for any claim related to our products is limited to the purchase price paid.

7. Governing Law

These Terms shall be governed by the laws of the State of Arkansas, USA, without regard to conflict of law principles.

8. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of our site constitutes acceptance of the revised Terms.

9. Contact Information

For questions about these Terms or our premium garments:

Walking Suits Store
3511 Oakland Zion Road
Fayetteville, US 72703
Email: [email protected]
Phone: +1 (XXX) XXX-XXXX
Hours: Monday-Friday, 9AM-5PM EST